Deep Dive

GPTs are General-Purpose Technologies: What that means for work

New Cornell University research shows GPTs may affect up to 80% of U.S. jobs.

Jeff Diana's blueprint for CHROs leading AI transformation

Jeff Diana Former CHRO at Calendly & Atlassian, shares how HR leaders can shape AI transformation by starting with tasks, building internal support, and building partnership with the CIO.

The real CHRO conversation about AI in HR: 10 key takeaways

Over the past few months, I’ve hosted closed-door roundtables with HR leaders across industries. While AI was the starting point, the real conversation turned to culture, trust, and the pace of change. These 10 takeaways highlight how CHROs are navigating talent disruption, rethinking learning, reshaping leadership, and partnering across functions to make AI adoption work.

Pinnacle has completed its most recent SOC 2 examination. Here’s what that means for you.

Pinnacle has completed its most recent SOC 2 examination, a rigorous third-party validation of our security practices by BARR Advisory. This milestone backs up the security principles we built Pascal on: no chat data sharing, no AI training on your data, and zero cross-user leakage.

The manager problem that won't go away with Melinda Wolfe, former CHRO, Bloomberg, Pearson, and GLG.

Former CHRO Melinda Wolfe shares why traditional leadership training falls short and how AI-powered coaching can better support managers in real time. Drawing on her experience at Bloomberg, Pearson, and GLG, she outlines the risks of neglecting mid-level leaders and offers clear guidance on making the business case for AI, building internal buy-in, and getting early wins.

Nvidia vs. Anthropic: A fundamental clash over AI's impact on the future workforce

A disagreement between the CEOs of Anthropic and Nvidia highlights two opposing views on AI’s workforce impact. Dario Amodei (Anthropic) predicts AI will eliminate half of all entry-level white-collar jobs within five years, pushing companies to restructure and flatten hierarchies. In contrast, Jensen Huang (Nvidia) argues that AI will create new roles instead, emphasizing the need for reskilling and continuous learning so humans can work alongside AI in emerging job categories.

AI Coaching: The future of leadership development is here

AI coaching is transforming leadership development by making personalized guidance available to everyone, not just senior leaders. Unlike traditional human coaching, AI coaches offer 24/7 availability, data-driven insights, and scalable support, tailored to each individual’s organizational context.

Mastering the accountability dial: A leader's guide to team performance

Managing team accountability often feels like a balancing act between being too lenient and too strict. The Accountability Dial is a leadership tool designed to help managers navigate this challenge by offering a structured approach with five levels: Mention, Ask, Conversation, Expectation, and Consequence. This framework allows leaders to escalate issues gradually, maintain trust, and address performance concerns fairly and consistently. With practice, it becomes a powerful way to manage team dynamics while preserving positive relationships. Using AI tools like Pascal can further enhance your use of the Accountability Dial by providing guidance, scenario practice, and personalized strategies.

How to ask your team members for feedback: A manager's guide.

Seeking feedback from your team is crucial for personal and organizational growth, according to Qualtrics's research showing that managers who regularly ask for feedback are perceived as more effective. Using the 5 A’s approach—Approach, Ask Specifically, Alternatives, Actively Listen, and Act Regularly—managers can ease the process and make it part of their routine.